Diverse workforces offer a mixture of skill sets, experiences and ways of thinking that benefits individuals and the organisations they work for. Diversity can increase creativity, innovation, productivity and wellbeing, helping to create a working environment where everyone can reach their full potential. However, these benefits don’t just come from hiring a diverse range of people and hoping for the best. Workplaces need to foster a culture of respect and inclusion for all types of people, where everyone feels appreciated, valued and empowered. To achieve this, we all need to play our part.
To broaden our understanding of diversity, the course outlines some of the qualities and characteristics that make us different. It covers concepts such as personality traits, cross-cultural communication, traditions and customs around the world, neurodiversity, LGBTQ terminology and mental health.
While everyone has different ways of looking at things, we all need to respect each other. This applies whether you’re an employee, employer, a manager or a supervisor. The course shows you how you can enhance your emotional intelligence and build stronger relationships with those around you. It describes appropriate and inclusive language, as well as highlights the type of language to avoid. When we respect each other, despite our differences, we can work towards a more inclusive, innovative and positive working environment for everyone.